Privacy Policy
Last updated: December 21, 2024
1. Introduction
SutraWorks Carbon ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carbon credit trading platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Company name and business information
- Account credentials and authentication data
- Payment and billing information
- Trading history and transaction data
Automatically Collected Information
When you access our platform, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, features used, time spent)
- Cookies and similar tracking technologies
- Log files and analytics data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform
- Process transactions and manage your account
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations and enforce our terms
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf
- Compliance: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly agree to sharing
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure infrastructure and network protection
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to processing of your information
- Withdrawal: Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: privacy@sutraworks.ai
SutraWorks Carbon